What is ARKSSPR?

Self-Service Password Reset & Unlock

• Reset forgotten passwords, unlock locked accounts, or change credentials instantly.
• Access directly from the Windows 10 & 11 logon screen via a lightweight agent.

Password Expiration Reminders

• A tray icon notifies users before password expiration, preventing unexpected lockouts.

Strong Multi-Factor Authentication (MFA)

Verification via multiple secure channels:

• Authenticator Apps (Google, Microsoft, etc.)
• Secondary Email Verification
• SMS-based OTP (via external connector)

Delegation & Administrator Control

• Users can delegate reset rights to trusted colleagues.
• Administrators can reset or unlock accounts for users or shared accounts.

Customizable Interface

Branding options for portals and logon screens (logos, icons, themes).

User Account Management Portal

• Manage secondary emails, MFA setup, and reset preferences.
• Submit support requests related to accounts and credentials.

Scalability & High Availability

• Multi-server architecture with load balancing.
• Multi-domain support for large and complex enterprises.